Quality
Our clients associate VolkerHighways with construction and maintenance excellence. We consistently deliver this across all of our activities through our client focussed personnel.
VolkerHighways' Quality team helps to drive a culture of continuous improvement throughout the business. They ensure that all our services are delivered on-time and to the standards we and our customers expect. This is achieved through our ISO 9001:2008 Quality Management System which enables them to develop better working practices, manage our supply chain and capture client information.
Our employees recognise the importance of meeting standards to help reach our aim of becoming the UK highways service provider of choice.
Click the attachment below to view our Quality Policy and Practice document.
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Quality Management System
VolkerHighways provide delivery focused on high quality highways services and continuous improvement. Systems, processes and procedures are put in place to support the detailed monitoring of Key Performance Indicators at contract and organisational levels. This provides an approach to service delivery that is flexible, responsive and of a consistent high quality, meeting client needs.
Our Quality Management System is accredited to ISO 9001:2008. This accreditation provides a platform that ensures our overall quality objectives, as set out in our quality policy are implemented throughout the organisation. It also ensures that employees, contractors and suppliers know their roles and responsibilities in helping VolkerHighways to achieve high levels of quality.