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SMART, our Strategic Management and Recording Tool, is the result of five years of investment and development, working collaboratively with clients to develop a bespoke works order system that meets the specific needs of our clients and the business.

What is SMART?

SMART is a bespoke works order management system that integrates some of the best technologies available to support the business' end-to-end works order process and workforce management.

The advanced system uses graphical planning and programming tools to automatically schedule works based on client response priorities and a geographically efficient programme that reduces travelling time and therefore our environmental impact.

It is a system that acts as a database, recording all works related information in one location and drastically reducing the amount of paperwork, supporting local authorities' e-government commitments.